Privacy Policy
Last updated: March 9, 2026
This Privacy Policy describes how TaxWise Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document outlines our practices regarding data collection, usage, and your rights as a user of our educational resources on Sales and Services Tax, indirect taxation, and consumer pricing in Malaysia.
Information We Collect
We collect information in various ways to provide and improve our educational services. This information helps us understand how visitors use our platform and tailor content related to SST structure, tax-inclusive pricing, and household spending patterns.
- Personal details when you register or contact us through our website
- Usage data and analytics about how you interact with our educational resources
- Device information and browser preferences when you visit our site
- Information about your interests in taxation topics and consumer price education
- Communication records if you reach out with questions about SST frameworks or tax policies
How We Use Your Information
We use the information we collect to deliver educational content, improve our services, and enhance your learning experience regarding indirect taxation and consumer spending awareness. Your data helps us personalize educational resources on SST-exempt categories and tax-inclusive pricing fundamentals.
Specifically, we use your information to provide updated resources on Sales and Services Tax rates, respond to your inquiries about consumption tax effects on household budgets, send educational updates about taxation frameworks, analyze usage patterns to improve content quality, and comply with applicable laws and regulations in Malaysia.
Your Rights and Choices
You have significant rights regarding your personal information. You can access, review, or request a copy of the data we hold about you. You may request corrections to inaccurate information and ask us to delete your personal data, subject to certain legal obligations.
You also have the right to opt out of marketing communications at any time. If you wish to exercise any of these rights or have concerns about how we handle your information related to our taxation education platform, please contact us directly. We will respond to your requests within the timeframe required by applicable data protection laws.
Cookies and Tracking
We use cookies to enhance your browsing experience on our website and collect analytics about how you use our educational resources on SST Malaysia and indirect taxation. Cookies help us remember your preferences and understand which content about consumer prices and tax-inclusive pricing is most valuable to you.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to access some features of our site. We use both session cookies (temporary) and persistent cookies (longer-lasting) to support your learning journey through our taxation education materials.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. Our security practices include encryption of sensitive data, secure server protocols, and regular security assessments.
While we strive to protect your data with industry-standard security measures, no method of transmission over the internet is entirely secure. We encourage you to use strong passwords and keep your account information confidential when accessing our taxation education resources.
Third-Party Links and Services
Our website may contain links to external resources related to Malaysian taxation, consumer protection, and household spending education. We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any external sites before providing your personal information.
When you click on external links about SST structure or indirect taxation resources, you are leaving our platform. We encourage you to read the privacy statements of any linked websites to understand their data collection and usage practices.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by updating the “Last updated” date at the top of this document. Your continued use of our educational resources constitutes your acceptance of any changes to this policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have questions about any changes or how we handle your data, please contact us at the information provided below.
Contact Us
If you have questions about this Privacy Policy or our data practices, you can reach us at:
Email: [email protected]
Phone: +60 3 2145 8762
Address: Level 12, Menara Sentosa, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
We appreciate your trust in us and are here to address any privacy concerns or questions about our educational resources on Sales and Services Tax, tax-inclusive pricing, and consumption tax effects on household spending patterns.